How We Started
The HiTex EdiTex Journey
Aug 29, 2025 | Jeffery Ezearn, Ph.D. -- Executive Lead
In October 2019, HiTex EdiTex was founded with a singular purpose: to champion authors and creative writers in their journey toward publication and impactful communication. What began as a focused initiative geared toward authors from EFL/ESL and developing countries quickly evolved into a global mission — one that now spans continents, industries, and disciplines.
Our goal was clear from the start: to bridge the gap between ideas and their impact on the world. We recognized that powerful ideas deserve powerful platforms, and that authors need more than just editing — they need strategic partnership, technological support, and editorial excellence.
As demand grew, so did our reach. We expanded into new regions and sectors, serving academics, researchers, creative writers, and organizations alike. To meet the growing need, we built a global network of representatives and relied heavily on remote freelance editors.
This model allowed us to scale rapidly and serve a diverse client base. However, it also revealed critical challenges — particularly in author–editor communication. While our freelancers were skilled, the lack of direct engagement sometimes led to misalignment, delays, and dissatisfaction. Authors often received an editor’s report but felt disconnected from the human expertise behind it.
This experience taught us a crucial lesson: true editorial excellence is not just about skill; it is about connection.
In November 2022, we made a pivotal shift. We transitioned our most outstanding freelance editors into a dedicated in-house team, creating a more direct and responsive editorial experience.
This move brought our clients closer to their editors, fostering a personalized, author-centered partnership. The results were immediate: stronger communication, deeper collaboration, and higher client satisfaction.
Yet, one challenge remained.
Despite these improvements, some authors still felt a disconnect between their highly specialized content and their editors’ subject-matter expertise. General editorial skill was not always enough to meet the demands of technical manuscripts, complex formatting, or advanced creative design.
We listened, and we acted.
In August 2025, HiTex EdiTex introduced its most transformative innovation yet: the Outcome-as-a Service (Oaas) Partnership Model.
This model brings together three essential stakeholders into a unified ecosystem:
Authors, whose vision and research drive the process.
Editors and specialists — including document editors, formatting experts, and creative designers — who refine and elevate the work.
External reviewers/assessors, who provide an additional layer of professional evaluation, ensuring impact, readiness, and alignment with global standards.
Each contributor brings distinct expertise, but the author remains at the center until the desired goal for the editorial project.
This approach is more than editing — it is co-creation. It empowers authors to actively participate, understand the refinement process, and take positive steps that strengthen their work and reduce dissatisfaction with the final delivery.
As AI becomes embedded in nearly every writing and word-processing tool, HiTex EdiTex has embraced its potential while going far beyond it.
Authors today need more than AI-powered editing. They need a partnership that guarantees measurable outcomes. Our OaaS model ensures that AI acts as a starting point — a first layer of refinement — while human expertise and collaborative review transform manuscripts into impactful, publication-ready works.
This balance of technology and human intelligence is what positions HiTex EdiTex as a leader for the new era of editing and publishing.
HiTex EdiTex is more than a service provider. We are a strategic partner, a global network, and a catalyst for meaningful communication. As we continue to grow, our commitment remains unchanged: to empower authors, elevate ideas, and deliver editorial excellence that guarantess impactful outcomes.
With our OaaS Editorial Partnership model, we are building stronger, healthier connections that serve not only authors, but also the global advancement of knowledge.