HiTex EdiTex Privacy Statement

HiTex EdiTex ("we," "us," or "our") is committed to protecting your privacy. This Privacy Statement explains how we collect, use, store, disclose, and safeguard your personal information when you visit our website, www.hitexeditex.com ("Site"), and engage with our services. This Privacy Statement is applicable to all users of our Site, regardless of geographic location. By using our Site and services, you consent to the practices described in this Privacy Statement.

1. Information We Collect

We collect both personal and non-personal data through your interaction with our Site and services. The types of information we collect include, but are not limited to:

Personal Information

Personal information is data that can be used to identify you directly or indirectly. We may collect the following personal information when you use our Site or engage with our services:

• Contact Information: Name, email address, phone number, shipping/billing address

• Payment Information: Credit card details, payment methods, billing address

• Transaction Information: Order history, purchase details, and other transactional data

• Communications: Any information you provide to us when you contact us, submit inquiries, or participate in surveys or promotions

• Account Information: If applicable, user account login credentials, usernames, and passwords

Non-Personal Information

Non-personal information refers to data that does not identify you personally but is collected automatically as you interact with our Site. This may include:

• Technical Data: IP address, browser type, device type, operating system, and network information

• Usage Data: Pages visited, links clicked, referring URLs, and time spent on the Site

• Cookies and Tracking Data: Information collected through cookies, web beacons, and similar tracking technologies used to personalize and enhance your experience

2. How We Use Your Information

We use the personal and non-personal information we collect for the following legitimate purposes:

• To Provide and Improve Our Services: Processing orders, managing transactions, providing customer support, personalizing your experience, and improving the functionality of our Site.

• To Communicate with You: Responding to inquiries, sending updates about your orders, and sending marketing communications (where you have opted in).

• For Marketing and Promotional Purposes: With your consent, we may send newsletters, offers, and promotional materials about our services. You can opt-out of these communications at any time.

• To Comply with Legal Obligations: We may use your information to comply with applicable laws, regulations, or legal processes, and to protect our rights and the rights of others.

• For Fraud Prevention: We use your information to detect and prevent fraudulent transactions or other illegal activities.

3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to track the usage of our Site, enhance your browsing experience, and provide personalized content. Cookies are small text files stored on your device. You can control cookie preferences through your browser settings, but note that disabling cookies may limit your ability to use certain features of our Site.

We use the following types of cookies:

• Session Cookies: These cookies are temporary and are deleted once you close your browser.

• Persistent Cookies: These cookies remain on your device for a set period of time to remember your preferences for future visits.

• Third-Party Cookies: These cookies are placed by third-party services (such as Google Analytics or social media platforms) for tracking and advertising purposes.

For more details, please refer to our Cookies Policy.

4. Data Security

We implement reasonable technical, physical, and administrative safeguards to protect the personal information we collect. These measures are designed to prevent unauthorized access, disclosure, alteration, or destruction of your data. Despite these efforts, no data transmission or storage system can be guaranteed to be 100% secure. Therefore, while we strive to protect your personal data, we cannot ensure or warrant the absolute security of your data.

5. Sharing and Disclosure of Your Information

We may disclose your personal information in the following circumstances:

• Service Providers: We may share your information with third-party service providers that assist us with business operations, such as payment processors, hosting providers, and marketing partners. These providers are contractually obligated to protect your data and use it solely for the purposes for which it was provided.

• Legal Obligations: We may disclose your information if required by law, regulation, or legal process, such as to comply with a subpoena, court order, or government request.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you before your information is transferred to a new privacy statement.

• Consent: We may share your personal information with third parties if you have explicitly consented to such sharing.

6. International Data Transfers

If you are located outside of our primary jurisdiction, please be aware that your personal information may be transferred to, and processed in, countries with data protection laws different from those in your country of residence. By using our Site and providing your information, you consent to such transfers. We will take appropriate safeguards to ensure that your personal information remains protected during these transfers.

7. Your Rights and Choices

You have certain rights regarding your personal data under applicable data protection laws. These rights may include the right to:

• Access: Request copies of the personal data we hold about you.

• Rectification: Request corrections to any inaccurate or incomplete data.

• Erasure: Request the deletion of your personal data, subject to applicable legal limitations.

• Restriction: Request the restriction of the processing of your personal data in certain circumstances.

• Portability: Request a copy of your personal data in a structured, commonly used format.

• Objection to Processing: Object to certain types of data processing, including direct marketing.

• Withdrawal of Consent: If we are processing your personal information based on your consent, you may withdraw your consent at any time.

To exercise your rights, please contact us at the details provided below. We will respond to your request in accordance with applicable law.

8. Retention of Personal Information

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting purposes. The retention period will depend on the type of data and applicable legal requirements.

9. Third-Party Links

Our Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the content or privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

10. Updates to This Privacy Statement

We may update this Privacy Statement from time to time. Any changes will be reflected by an updated "Effective Date" at the bottom of this page. We encourage you to review this Privacy Statement periodically to stay informed about how we are protecting your personal data.

11. Contact Information

If you have any questions or concerns about this Privacy Statement or our data practices, please contact us at compliance@hitexeditex.com

By using our Site and services, you agree to the terms outlined in this Privacy Statement.

Effective Date: May 19, 2025.